Make Your Message Relevant
The other day, I was talking with a coaching client and they mentioned they were having difficulty engaging their staff with the strategic messages of the organisation. After a short conversation, I discovered that the manager was failing to make his message relevant. Relevance is one of the key characteristics in engaging your staff and […]
How to Address an Issue without Causing Defensiveness
As a manager, it’s inevitable that you’ll need to address behavioural issues in your team. Through coaching people all around the globe, I’ve noticed that this is one of the biggest challenges and reluctancies of managers when it comes to managing their team. You know that team member who says something inappropriate in a meeting or […]
How to Get Your Team to Listen to You
Just recently, I spoke with a client who runs a team of ten people, and they said that they felt like their team wasn’t listening to their ideas. After a short conversation, I discovered it wasn’t necessarily the quality of ideas that was the problem, but it was how they were sharing their ideas. One […]
How to Communicate Clearly at All Levels
Most people are more bent towards either the ‘big picture’ or ‘small picture.’ Some people like to hear the big picture — the overarching ideas — before they can understand the small picture. For others, they just need the small picture and don’t really need the big one. What style you’re oriented towards will depend […]
You’ve Only Got 3 Seconds
The first 3 seconds of your presentation is crucial for ensuring people listen to what you have to say. After presenting for over ten years and running presentation workshops in companies all over the world, I’ve noticed that most people start their presentation on the wrong foot. More specifically, I should say they start it […]
The Most Influential Business Tool on Your Desk
Do you know what the most influential tool is on your desk? One of the challenges in working within an organisation is relying on other people to get things done for you. For example, as a manager, you need to delegate and share tasks quite regularly to increase your effectiveness. But what if the person […]
How to Stop ‘Dumb’ Meetings at Work
There are four types of meetings that you’ll be having in your team. The type of meeting you’ll be having will ultimately build the contra and results of your team. The distinctions between these types of meetings can be small; but even though they are small, they can have a huge impact. Through sitting in […]
How to Deliver Clear Messages in Meetings
One of the most important, underutilised, painful areas in many businesses is how meetings are run. Meetings can be some of the most painful experiences that we have in our day (that’s an understatement ). I speak with managers all over the world, and there’s a similiar message: all of them say that many of […]
How to Overcome Speaking Nerves
Public speaking can be incredibly terrifying. When polled, professionals ranked ‘public speaking’ high on their list of greatest fears — right along with flying, death, and man-eating snakes (watch out for those:). It’s no wonder it’s a hot topic for most professionals. I’ve found that the trick to calming anxiety before a speech is to […]
The 3 Biggest Presentation Mistakes (That Will Put Off Your Audience Instantly)
I’ve been presenting for over a decade now, and I’ve seen outstanding presentations and devastating ones. I believe being able to present effectively in pubic is one of the most powerful skills that you, as a leader, can have. It is one of those skills that make you stand out for either a positive or […]